Refund policy

Last updated: October 31, 2026
1. Products we sell
Tariq Al Noor sells downloadable digital content (PDF files). No physical products are shipped, so there is nothing to return by post.
2. Right of withdrawal
Under applicable law, consumers generally have 14 days to withdraw from a distance purchase, subject to the exceptions provided by law.
For digital content supplied without a physical medium, the right of withdrawal may be lost only if, before the download or supply of the file begins:
you expressly consent to the supply starting before the end of the withdrawal period;
you expressly acknowledge that you will lose your right of withdrawal once supply begins; and
we confirm your consent and acknowledgement on a durable medium, such as by email.
If these conditions have not been met, this policy does not remove any right of withdrawal that may apply.
3. How to exercise your right of withdrawal
Email us at contact@tariqalnoor.com within the withdrawal period, giving your name, the email address used for your order and your order number. You may use the sample form below, but you are not required to. We will acknowledge receipt by email.
Sample withdrawal form
To: Tariq Al Noor, contact@tariqalnoor.com
I hereby give notice that I withdraw from my contract for the following digital product: [product name].
Ordered on: [date]
Order number: [number]
Customer name: [name]
Email address used for the order: [email]
Date: [date]
4. Refunds following withdrawal
Where the right of withdrawal applies and is exercised in time, we refund the amounts due within 14 days, using the payment method used for the purchase unless you agree otherwise. After withdrawal, you must stop using the file and must not copy, share or redistribute it.
5. Download issues or defective files
If you do not receive your download link, the link does not work, or the file is incomplete or unreadable, contact contact@tariqalnoor.com with your order number and a description of the problem. We will first restore access or send a working file within 24 hours. If the problem cannot be solved, you are entitled to the remedies provided by law, including a price reduction or a refund.
6. Contact
Tariq Al Noor – contact@tariqalnoor.com – SIRET 99372557100018