FAQ

How do I receive my files?

Right after payment, a download button appears on the confirmation page, and you receive an email with your download link. Nothing is shipped by post.

I didn't receive the email. What should I do?

Check your spam or promotions folder. If it isn't there, write to contact@tariqalnoor.com with your order number and we will send your files within 24 hours.

What paper size should I use?

The files are A4 PDFs. They also print well on US Letter paper: choose “Fit to page” in your print settings.

Can I print a book several times?

Yes. You can print it as many times as you need for your own family or your own classroom. Reselling or sharing the files is not allowed.

Which languages are the books in?

The My Quran Story books are in English with the Arabic text and transliteration. The Ramadan book exists in English & Arabic and in French & Arabic. The “Books in French” collection is written in French.

Which ages are the books for?

Most books are for children aged 5 to 12. The journals and booklets in French are for children aged 9 and over. The age is shown on each product page.

Which payment methods do you accept?

Bank cards and PayPal, plus any other options shown at checkout for your country. We never see or store your card details.

Can I get a refund?

If a file is faulty, we send you a working file or refund you. For the right of withdrawal on digital products, see our Refund policy.

How do I use the welcome discount?

Enter the welcome code shown in the banner at checkout, in the “Discount code” field.